FAQ

Default solution folder, feel free to edit or delete it.

High Availability (HA) for PNE
Attached is a document outlining High Availability (HA) options to a customer.   Virtual Machine Requirements 1. Make sure that the VM is properly bloc...
Fri, Sep 8, 2017 at 12:39 PM
PulseNET Server Running Debug While Discovering May Cause Issues
There have been times when a device may not be discovered correctly IF the system is running in debug mode.  This seems to be due to the timeout.  When runn...
Wed, Sep 27, 2017 at 4:29 PM
Note on Cluster Failure/Replacements
If you manage hot or cold redundant clusters within PulseNET, and one of the devices paired in the cluster fails, and must be replaced, the entire cluster m...
Thu, Oct 5, 2017 at 1:10 PM
PulseNET License Failure Caused by VPN connection
BE AWARE   Connecting to any network service can affect the output of the MAC table, and cause the license process to fail.  If connected to a VPN the MAC...
Thu, Dec 14, 2017 at 10:32 PM
SNMP V3 - Avoid Special Characters
SNMPv3 auth/priv passwords can contain any combination of alphanumeric characters. Including certain special characters yields varying results. One support...
Wed, Mar 7, 2018 at 5:09 PM
PulseNET 4.x No Windows 7 Support
The reason PulseNET 4.x does not support Windows 7 is that Windows 7 was end of life Jan 13, 2015.  It has a support plan until 2020 if companies pay for it...
Fri, Mar 30, 2018 at 1:15 PM
Use Active Polling on TransNET Master Radios
When polling TransNET master radios, PulseNET should always be set to poll actively for proper operation.  GE makes this recommendation.  
Fri, Mar 30, 2018 at 5:22 PM
4.x to 4.x Upgrade Summary
In order to upgrade from an older version of 4.x, to a newer version, a new update package will be released with each iteration. These updates will be avail...
Thu, Jun 21, 2018 at 2:17 PM
LDAP - Restricting User Access with New Groups
Issue:  Customer using LDAP authentication with PNE.  Now they want to restrict some users’ access but can’t change the account within PNE. Reason: Use...
Wed, Jul 11, 2018 at 11:59 AM